What to Expect When Working with Me

A Client’s Guide

So, you're thinking about hiring a web designer — but you have no clue what actually happens once you say yes?

Totally get it.

Whether you're the type who wants to know every detail or just want to hand it off and trust the process — here's how things roll when you work with me.

No mystery. No micromanaging. Just clarity, support, and a stress-free website glow-up.


Step 1: The Pre-Work

Once you book your spot (yay!), you’ll get access to your client portal — your home base for all things project-related.
Inside, you’ll find:

  • A clear timeline so you know exactly what’s happening and when

  • Your homework (don’t worry — it’s nothing scary)

  • Upload spots for content, images, and anything else we need to get going

This phase gives me what I need to design a site that actually works for your business — not some cookie-cutter template.

Step 2: Kick-Off Week

We start on a Monday with a kick-off call (or async if life’s chaotic), reviewing your homework and talking goals, vibes, and any burning questions.

By Wednesday, you’ll see a first-look homepage preview, and we’ll tweak it together live or via feedback tools (Pastel makes it easy).
By Friday, you’ll have a full draft of the entire site in front of you.

Step 3: Feedback & Revisions

You’ll have the weekend to explore and leave comments.
Then, I’ll spend the next few days making final tweaks, implementing feedback, and testing everything across devices and browsers.

You don’t have to chase me or wonder where we’re at — I update you in the portal and keep the convo flowing in one easy thread.

Step 4: Launch + Support

We launch that baby on a Friday 🎉 — and you’ll walk away with:

  • A recorded walkthrough training (so you can update things confidently)

  • A post-launch checklist

  • Access to me for a few extra days in case anything pops up

I also offer ongoing support if you need updates, tweaks, or just want someone to handle it all so you can stay in your zone of genius.

Communication Style (no chasing updates)

I keep things simple and async-friendly. You’ll always know what’s happening — but I won’t flood your inbox or demand constant check-ins.

Everything lives in your client portal, and I respond within 24 hours max (usually way faster, unless my toddler has hidden my laptop).

TL;DR – Here’s What You Get:

  • A clear process that respects your time

  • Support from someone who actually explains tech stuff

  • A beautiful, functional site that feels like you and helps your biz grow

  • Confidence knowing your online home is working for you, not stressing you out

Ready to Get Started?

If this sounds like your vibe, I’d love to build something magical with you.
Click
here to book a discovery call or DM me “READY” and I’ll send all the deets.

Let’s make your website the kind of place you’re proud to send people to.

Emese

I am a Squarespace website designer specializing in creating beautiful, functional websites for small businesses. When not obsessing over pixels and user experience, I can be found chasing my toddler around, binging Netflix, or dreaming about alpacas (it's a thing).

https://www.msedigitaldesigns.com
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